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Diversity training is the preparation and education of organizational members such as volunteers, students, or employees with the goal of recognizing diversity and variety as a vehicle which may be used to enhance the talents and abilities and to promote cooperation and productivity.
The main objectives of diversity training include the acknowledgment of the possibility that diversity may help develop skills, the development of people satisfaction, the reduction of individual and group conflicts, and the improvement of team member retention, the encouragement of originality and creativity, the promotion of flexibility, and the endorsement of new innovations.
The process of diversity training involves the assessment of organizations, the cohesion of tactics and strategies, the encouragement of individual and group participation, the building of firm bonds and relationships, the development of communication and information exchange strategies, the promotion of performance evaluation, the setting up of accountability processes, and the organization of the entire institution.